Two enterprise service platforms with very different pricing models. Zendesk is simpler to buy. Salesforce is cheaper if you already own the ecosystem.
Zendesk Suite Professional costs $115/agent/month while Salesforce Service Cloud Enterprise costs $165/user/month. For 25 agents, Zendesk lists at $34,500/yr vs Salesforce at $49,500/yr. After negotiation, Zendesk lands at $25,000-$32,000/yr and Salesforce at $35,000-$42,000/yr. Zendesk is 20-35% cheaper but Salesforce offers deeper CRM integration.
We negotiate both Zendesk and salesforce contracts. Tell us what you need and we'll help you figure out which deal makes more sense for your team.
Send us your details. We'll compare both options with real pricing data and come back with a recommendation and savings estimate. No strings.
This is exactly what we sort out for you. We analyze your current contract or quotes from both platforms, identify every dollar of potential savings, and negotiate directly with reps on your behalf.
Drop your info and we'll come back within 24 hours with an honest savings estimate. We negotiate both Zendesk and salesforce. If we can't save you money, we'll tell you.